Sumo Logic commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying their solution. The study’s purpose is to provide readers with a framework to evaluate the potential financial impact of Sumo Logic’s solution on their organizations. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed four customers with years of experience using Sumo Logic for operations and security use cases.

These customers provide a wide range of B2B and B2C services and are housed using either cloud or hybrid architecture. Interviewed customers implemented Sumo Logic within application development, testing, and production environments. They used Sumo Logic for a variety of tasks: identifying operations issues and security threats, conducting root-cause analysis, automating issue response, gaining visibility into system health, and even discovering business insights about tools and users. Customers achieved fast time-to-value due to Sumo Logic’s cloud-native software-as-a-service (SaaS) solution. Prior to using Sumo Logic, customers often used other monitoring tools that did not include log and machine data aggregation and analytics. Logs were a black box, leaving the enterprises blind to a significant percentage of application issues and security threats. When issues were identified, they were time-consuming to repair as the DevOps/SecOps teams would have to individually access each system or application to review the logs. These organizations previously attempted other approaches to conduct log analysis, most by building an on-premises instance of an open source tool. Those tools, however, were cumbersome, lacked critical features, broke often, and ultimately could not scale to match business needs.

Key Findings:

  • Reduced labor to solve operations and security issues: $3.2 million
  • Profits and productivity achieved with increased availability: $1.8 million
  • Reduced hours of vulnerability to security threats: 81%

To learn more about how the economic impact and business value Sumo Logic is providing its customers download Forrester’s Total Economic Impact of Sumo Logic report.